Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Financial Assistance Program

Fountain Valley Regional Hospital and Medical Center offers payment plans and other funding options for patients who are not covered by insurance. The hospital will work with you to identify the alternatives available to you based on government and hospital rules and regulations. If you’re interested in signing up for a health insurance plan for individuals and/or families, learn more about your options.

Fountain Valley provides the following financial assistance programs:

Medical Eligibility Program (MEP)

The Medical Eligibility Program is a service provided to you without cost. If you meet some of the following qualifications, the government-paid program could cover all or part of your hospital and medical expenses. Our hospital’s patient advocates will assist you with the application process. You may qualify if you are:

  • Under 21 or over 65 years of age
  • Pregnant or have children in the home
  • Potentially disabled
  • A victim of crime

To contact a patient advocate, call (714) 966-7294.

Government Programs

You may also qualify for the following government programs:


  • Medicaid
  • Medi-Cal
  • Temporary Assistance for Needy Families
  • Social Security Disability
  • Supplemental Security Income
  • County Indigent
  • Victims of a Violent Crime Fund

Charity Care Program

Charity Care is available to you if you don’t have the resources to pay your hospital expenses and don’t qualify for any government programs. If your household income is below 350% of the federal poverty limit or if your out-of-pocket medical costs exceed 10% of your household income in the past 12 months, you may qualify for Charity Care. You will be required to provide information about your household finances through a confidential application. To determine your eligibility, you also will need documentation to verify your circumstances.

For more information, contact the Financial Assistance Center at (866) 904-6871 from 6 a.m. to 6 p.m. Pacific Time Monday through Friday.

Uninsured Discount Program

Uninsured patients are eligible for our Compact with Uninsured discounts. Fountain Valley’s patient advocates will help you understand the rules of eligibility for the Uninsured Discount Program.

Nonprofit credit counseling services also are available in the community.

Payment Plan Agreements

Fountain Valley Regional Hospital & Medical Center offers a Payment Plan Agreement which provides the ability to spread out payments over time.  

Read more about Payment Plan Agreements